A variety of different conceptualizations and theories have been used to explore the issues of trust. At the same time, Yin-Yang thinking has a deep understanding about conflict managementand and the way to develop a better understanding about trust and distrust, and how to manage it.
The role and importance of trust in all your engagement efforts cannot be under-estimated or under-valued. Without a purposeful and consistent effort to foster trust and build strong relationships at every step of the way, even the best-designed and thoughtful engagement processes will almost certainly either fail or fall far short of the success you seek to achieve.
Yin and yang are two Taoistic terms that describe interconnected polar opposites. Darkness and light. These opposites are interconnected because one inevitably will give rise to the other. If a room is very dark, then even the smallest point of light looks brilliant and very noticeable. If a space is too bright, we become drawn to the darker areas of the space, even though generally we might consider those spaces to still be bright, in a neutral context. The yin-yang point of view sees light and darkness as opposite, but also related, not just opposites. Thus, even when there is an abundance of one thing, its opposite can, and does, coexist right along with it.
There are several keys that we can underline in order to enhance the value of trust and create a balanced environment for the decision maker (truster), and the specific situation for the person asking for trust (trustee). We highlight the following: respect; sharing information widely; effective communication; engaging stakeholders in meaningful ways; and transparency of processes.